1. What can I request through interlibrary loan?
You can request articles, books, and book chapters.
2. Do I need to create an account?
No sign-up needed! All students, faculty, and staff automatically have an inter-library loan account. Simply log in on the library website using your SHU username and password to start requesting materials.
Note: All requests must be submitted through your personal account. Library staff cannot submit requests on your behalf.
3. How do I submit a request?
The process is simple and explained in the guided practice activity at the bottom of this page. Generally, you'll:
- Log in to your interlibrary loan account
- Fill out a request form with article or book information
- Submit your request
See the guided practice below for step-by-step instructions.
4. Is there a limit on requests?
No, there is no limit on how many items you can request.
5. How long does it take?
Articles/book chapters: 2-3 business days (delivered electronically)
Physical books: 1-3 weeks (must be mailed from other libraries)
Note: Ebooks cannot be shared through interlibrary loan, so only physical books are available.
6. How will I know when my item arrives?
You'll receive an email notification at your Sacred Heart email address.
For articles: Access them electronically through your interlibrary loan account
For books: Pick them up at the library
7. How long can I keep materials?
Articles: Available in your account for 30 days with a limit of 5 downloads. Once you download and save an article, you can keep that copy indefinitely.
Books: Checkout periods vary by lending library. If you need more time, contact the Sacred Heart Library to request an extension.
8. What if my item doesn't arrive or I can't find it?
Contact the library's interlibrary loan staff at ill@sacredheart.edu. They can track your request and help troubleshoot any issues.
FIND US ON