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Interlibrary Loan: FAQ/ Policies


Who may request ILL material

  • undergraduate and graduate students who are currently enrolled
  • part-time or full time students
  • current faculty and staff

What materials may be requested

Items RML does not hold ( or is missing) such as

  • books
  • journal/ newspaper/magazine articles
  • dvd's or cd's (Any audio visual material requested is at the discretion of the lending library.  Some audio visual material is not available for loan)
  • dissertations or theses (Also, at the discretion of the lending library.  There isn't a guarantee)

Materials that may not be requested

  • reference material (encyclopedias, dictionaries, multi-volume sets)
  • rare or expensive materials
  • government documents
  • textbooks or course reserves

Processing time for ILL requests

  • article requests are usually filled within 3 days, but may take as long as 10 days-2 weeks
  • books or other physical material can take 5-10 days
  • turnaround time varies by location, mail, scarcity of source, incorrect/incomplete request, holidays and weekends

ILL password

  • Is the same password you use for other SHU accounts
  • If you have a problem with or forget your password contact the Factory

ILL Contact

Office Hours: Mon-Fri 7:00 am- 3:00 pm



Loan Periods, Renewals, Returns, Fines and Copyright

Loan periods are determined by the lending library but generally are 4-5 weeks.  Exact due dates are always included on the identification slips wrapped around the books.  Our ILL staff does not set nor can they change lending conditions.  Patrons are expected to keep track of the due dates and return materials on time.  Please note that the lending library can recall a loan at any time.  This means a patron at the lending library needs the item and it must be returned as soon as possible.  If the borrower disregards the due dates, their Tipasa account will be blocked and fines will be charged.  Student fines are reported to the Bursar.

Most lending libraries will allow one renewal if the loan is not already overdue, however, this is not a guarantee.  Most libraries will also state if no renewals are allowed on the identification slip.  Please contact ILL staff directly to renew any ILL loans.

Return ILL loans to the Circulation desk with all paperwork.

Interlibrary loan is provided free of charge to SHU students, staff and faculty.  Any material that is late, lost or damaged, fines or fees will be charged.  Failure to pay the fine or return of loan will result in fees being reported to the Bursar's Office and your Tipasa  account will be blocked.  Fees charged for the replacement of loans is at the discretion of the lending library and vary depending on the cost of the material.

Copyright Restriction:

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or other reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.